At 1ee, we understand that waiting is the last thing you want to do after a big win. That's why our withdrawal system is designed to get your money to you as quickly as possible.
Choose the option most convenient for you — all methods are processed securely
Withdraw directly to your IC number or mobile phone number.
1–5 MinutesMaybank, CIMB, RHB, Public Bank, Hong Leong, and all major banks.
15–60 MinutesWithdraw directly to your TNG digital wallet with ease.
5–15 MinutesInstant withdrawal directly to your existing Boost account.
5–15 MinutesSent directly to your GrabPay wallet — fast and hassle-free.
5–15 MinutesWithdraw directly to your local bank debit card.
1–3 Business DaysSupports a variety of other local Malaysian digital wallets.
10–30 MinutesAll withdrawals are processed in Malaysian Ringgit with no conversion fees.
No FeesA straightforward process you can complete directly from your account or app
Log in to your 1ee account using your registered username and password.
Click the wallet icon or the "Wallet" menu at the top of the page to access withdrawal options.
Select your preferred withdrawal method — DuitNow, bank transfer, e-wallet, or others.
Enter the amount you wish to withdraw and fill in the recipient account details accurately.
Review your details and tap "Confirm". Funds will be processed within the timeframe set for your chosen method.
A confirmation notification will be sent to your email or mobile number once the funds have been successfully transferred.
At 1ee, every withdrawal request is processed through a multi-layer security system. We use 256-bit SSL encryption to protect all transaction data, and every withdrawal goes through an automated security check before approval.
To protect your account, a simple identity verification (KYC) process is required for your first withdrawal. Once KYC is complete, all subsequent withdrawals will be processed faster with no manual review needed.
Compare processing times, minimum limits, and fees for each method
| Method | Processing Time | Min. Withdrawal | Max. Withdrawal | Fees | Status |
|---|---|---|---|---|---|
| DuitNow | 1–5 Minutes | MYR 10 | MYR 50,000 | Free | Fastest |
| Touch 'n Go eWallet | 5–15 Minutes | MYR 10 | MYR 10,000 | Free | Lightning Fast |
| Boost | 5–15 Minutes | MYR 10 | MYR 10,000 | Free | Lightning Fast |
| GrabPay | 5–15 Minutes | MYR 10 | MYR 10,000 | Free | Lightning Fast |
| FPX / Bank Transfer | 15–60 Minutes | MYR 30 | MYR 100,000 | Free | Fast |
| Bank Debit Card | 1–3 Business Days | MYR 50 | MYR 30,000 | Free | Standard |
* Processing times are estimates and may vary depending on network conditions and your bank. Withdrawal limits may change based on account level.
One of the most common complaints we hear from players who have used other platforms is slow withdrawals and unclear processes. At 1ee, we understand how frustrating that feels — you've earned your wins, and that money should be yours without waiting days on end.
That's why we invest in robust payment infrastructure and partner with Malaysia's leading payment processors. Our system can handle hundreds of simultaneous withdrawal requests without any technical delays. For most withdrawal methods at 1ee, your funds will be in your account in under 15 minutes.
The KYC process at 1ee is designed to be completed quickly without compromising security. You simply need to submit a valid copy of your MyKad or Malaysian passport, along with a selfie for verification. The entire process typically takes less than 10 minutes for most applicants.
Once your KYC is approved, all subsequent withdrawals will be processed automatically with no additional manual review. This means you can withdraw at any time — including weekends and public holidays — with no extra delays from the review process.
At 1ee, we operate with full transparency. All fees (or the absence of them) are clearly displayed before you confirm any transaction. For withdrawals via DuitNow, e-wallets, and local bank transfers, there are absolutely no fees — you receive the full amount you requested.
We also do not charge dormancy fees or hidden administration fees that are a common complaint on other platforms. Your account balance is entirely yours, and you are free to withdraw it whenever you wish with no undisclosed deductions.
1ee VIP members enjoy higher daily withdrawal limits, priority processing, and access to exclusive withdrawal methods. Visit the VIP for more information.
Please ensure the recipient account details you enter are accurate. 1ee is not responsible for any delays or failures caused by incorrect account information.
One of the easiest ways to make a withdrawal at 1ee is through our mobile app, available for both Android and iOS. The app interface is purpose-built to streamline all financial tasks — deposits, withdrawals, balance checks, and transaction history — all done in just a few taps.
The 1ee App supports biometric authentication such as fingerprint and facial recognition, making login and transaction verification faster and more secure. No more typing long passwords every time you want to withdraw — a simple fingerprint scan is all it takes.
Real-time push notifications will alert you as soon as your withdrawal request is approved and the funds have been transferred. You can also track your withdrawal status in real time directly from the app dashboard without needing to contact customer support.
Answers to the most frequently asked questions about withdrawals